Peta-Gaye McDougald

Peta-Gaye McDougald serves as the Insurance Specialist for Heart & Grace Therapy, LLC, where she ensures that the billing and insurance process is handled with clarity, accuracy, and compassion. With a strong background in healthcare administration and client support, she plays a key role in helping clients navigate the often-complex world of insurance coverage so they can focus fully on their healing journey.

Peta-Gaye is known for her professionalism, patience, and dedication to creating a smooth experience for every client. She assists with verification of benefits, claim submissions, and coordination with insurance providers to ensure transparency and timely communication. Her friendly and reassuring approach helps clients feel confident and supported from the very first interaction.

Passionate about equity in mental-health access, Peta-Gaye believes that understanding and advocacy are essential parts of care. She is proud to be part of a team that values compassion and excellence in service.